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Schwab’s event was truly “Impact”-ful

Schwab’s Impact 2010 conference had over 1,700 advisors (of its 6,000 independent RIA firms) in Boston for a four-day conference, the biggest of its type in the industry.

Here are four articles Mike Byrnes wrote for Financial Planning, On Wall Street, and Bank Investment Consultant sharing tips learned in the practice management related sessions.

10 Steps to Boost Referrals
This article shows there are four key areas to gain new business by 1.) simplifying referrals for clients, 2.) training staff, 3.) doing some research, and 4.) thanking clients.

How to Successfully Segment Your Book
This article looks at three main reasons to improve service models: 1.) why segment, 2.) client segmentation advice, and 3.) benefits of segmenting clients. The tips help advisors analyze profitability, better client satisfaction and improve firm performance.

Engaged Clients Provide More Referrals
This article covers survey analysis detailing: 1.) which clients provide referrals, 2.) why they give referrals and 3.) when they give referrals. There are varying levels of satisfaction, so advisors need to do a better job of engaging their clients to drive more referrals.

11 Best Practice Ideas from Schwab’s Impact Award Winners
This article focuses on tips shared by four top Schwab advisors, ranging from business planning to succession advice. Advisors in attendance agreed that hearing from other successful advisors either reinforces what they are doing or gives them new ideas to implement.

We encourage you to read these articles, and if you need assistance in any of these areas, contact Byrnes Consulting.  Also, please contact us if you would like Mike Byrnes to speak at or cover your event.

Find other articles that might be of interest on the Byrnes Consulting in the News page.

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